Frequently Asked Questions
Everything you need to know about your Milkshake beauty journey.
Are Milkshake products cruelty-free and vegan?
Yes, we are proud to be 100% cruelty-free. The majority of our range is also vegan-friendly; please check the individual product pages for specific ingredient certifications.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up sooner.
What is your return policy for opened products?
We offer a 30-day happiness guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been opened.
Can I track my shipment in real-time?
Absolutely! Once your order ships, you will receive an email with a tracking link to monitor your package's journey to your doorstep.
Do you ship internationally?
Currently, we ship to the US, Canada, and the UK. We are working hard to bring Milkshake beauty products to more countries very soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.